Spark Productive Change in Your Organization with UI20 OnDemand
UI20 OnDemand brings best practices and cutting edge techniques to help you understand your users’ needs and create experiences that engage and delight.
Get Nine 75-Minute Videos from UI20’s Featured Presentations
Learn how to understand your users’ needs and create experiences that engage and delight.
Kim GoodwinUnderstanding your company’s culture and values is the first step toward building acceptance throughout the design process. Learn how to get beyond the roadblocks and get the organization on the same page.
Marc StickdornStop creating journey maps based on assumptions. Hear about your journey mapping options along with when and how to use them. Get basic guidelines for conducting customer experience research based on an ethnographic approach.
Nathan CurtisAs product designs are increasingly delivered as encoded, responsive, web-based artifacts, we’ve seen an explosion of living style guides. Get a critique of today’s online guides and what you should focus on.
Bruce McCarthyGet designers, product managers, and stakeholders in agreement on business goals. Stop the endless, circular arguments, prioritize your requirements, and establish a clear direction forward.
Jared SpoolThe ultimate goal for user experience is that users enjoy using your product or service. Many companies use satisfaction as a metric for measuring their success. But satisfaction is really just the lack of frustration. You should focus on how you’ll delight your users.
Steph HayVideo games teach us the value of writing content before an interface exists, how to apply content-first UX design, and why voice and tone is vital to engagement. Explore the broad-to-narrow flow for introducing new content or interactions.
Erika HallThere’s lots of data we can track, measure, and store, but it doesn’t mean it creates more meaning. Hear the the danger of making decisions based on emotion and superstition. Learn strategies for decision-making that bridge the divide between left- and right-brain thinking.
Jeff GothelfThere’s mystique and myths around Lean UX and Jeff is here to clear it up. What’s worked, what hasn’t, and why? You’ll hear about the current landscape and where it’s heading.
Jenn LukasStop people abandoning your web site from long loading times. Learn about performance issues, the picture element, and how to communicate with developers about images.